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We give wings to your imagination! We manufacture, install and guarantee: in PVC or aluminum
We give wings to your imagination! We manufacture, install and guarantee: in PVC or aluminum

Privacy Policy

LEGAL NOTICE

BestWindow, Unipessoal, with headquarters in Caminho do Parrau n8, zone
industrial das Corrdouras, 2630-369 Arruda dos Vinhos, NIPC nº 513646680
(hereinafter referred to as BestWindow), is responsible for the website,
www.bestwindow.pt   It is  www.bestwindow.com and undertakes to guarantee the
privacy and protection of personal data of customers and visitors,
following all legal and regulatory standards in force.

Bestwindow reserves the right to periodically update and change the
its Privacy and Cookies Policy, in order to reflect any
modification in the way our customers' personal data is
processed or in legal terms. At www.bestwindow.pt and www.bestwindow.com the most recent and current version of the Policy will be displayed
Privacy and Cookies Policy, and it is advisable to check it
periodically to check for any updates or changes.

This Privacy Policy describes information that BestWindow
collects about its partners and visitors and what can happen to
information in question.

If you do not agree with this Privacy Policy, do not use the
site www.bestwindow.pt It is  www.bestwindow.com

By providing your data to BestWindow and accepting this Privacy Policy
Privacy, the partner, seller or visitor is authorizing the
automated processing and use of data in accordance with this
policy.

This website was created to promote BestWindow services and products,
namely the promotion of various types of items from its production
industry or on behalf of partners.

This Privacy and Cookies Policy is intended to explain how
BestWindow collects, stores and processes your personal data and other data that
can be collected for statistical analysis purposes.

GUIDING PRINCIPLES

The main objective of this policy is to consolidate the relationship of trust and
proximity between BestWindow and its customers/partners. A
It also aims to demonstrate transparency in the
processing of collected data and informing all customers of their
rights and how they can exercise them, as data holders
personal.

BestWindow operates in strict compliance with the principles described in this
policy, of Regulation (EU) 2016/679 (General Regulation on
Data Protection – GDPR) and applicable data protection legislation,
in all processes involving the processing of personal data.
According to the GDPR, personal data is defined as: “ Any
information relating to an identified or identifiable natural person (“information holder”); an identifiable natural person is one who
can be identified, directly or indirectly, in particular by reference
to an identifier, such as a name, an identification number,
location, an online identifier, or one or more factors specific to the
physical, physiological, genetic, mental, economic, cultural or social identity
of this natural person.”

BestWindow will do everything in its power with the aim of
protect your personal data as much as possible.

MINORS

Our services are only available to people of legal age and
who have full legal capacity to contract. In this way, those
that do not comply with this condition must refrain from providing information
personal information to be included in our databases.

DATA PROTECTION

We use several measures to ensure information security
collected, the protection of personal data collected, prevent the use,
alteration or improper access, disclosure, loss or destruction
authorized. BestWindow will not be responsible for possible interceptions
illegal activities or violation of its systems or databases by persons not
authorized. BestWindow is not responsible for the misuse of
information obtained through these means. As the data subject, the customer has
right to know what data is collected and stored, as well as the
change them in the customer area and ask the store to export them or
elimination.

THE DATA THAT IS COLLECTED
  • Customer registration or purchase – When registering or purchasing at www.bestwindow.pt It is  www.bestwindow.com the following data is collected : email, name, surname, address, postal code, location, telephone number and NIF. The data collected through the customer's purchasing process, or the user's contact request or quote, as well as the partnership or employment request, will be processed automatically and are intended for the processing of orders, such as shipping orders or issuing invoices, sending quotes, scheduling meetings, or sending news articles about BestWindow products and services.
  • Newsletter  When subscribing to the BestWindow Newsletter, the following data is collected: name and email.
  • Contact form  BestWindow may also request personal data in the contact forms, namely the name, email, telephone number and other information that the visitor/partner/client provides us.
  • Browsing on www.bestwindow.pt Data related to browsing in the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.
PURPOSE FOR WHICH THE DATA COLLECTED
Personal data is collected and processed with a view to complying with the
purposes indicated below:
  • Compliance with tax obligations;
  • Shipping of orders;
  • Order processing;
  • Reception of items for sale;
  • Billing;
  • Collection of articles;
  • Resolution of problems such as cancellation, return of
  • products or refund of the value of the articles and/or services in accordance
  • with the law in force;
  • Customer support: clarification of doubts about products, the operation of best-window.com.pt or any other question requested by the customer; Direct Marketing (e.g. email marketing), so that the customer is updated on order statuses or any other news on the website, requests for information about specific products, requests for quotes, job requests, partnership requests, BestWindow can send emails and/or SMS with commercial communications referring to offers, products or campaigns, as well as thematic content and information on the processing of registered orders. For marketing purposes, at BestWindow we may consider and use certain data such as viewed products, products in wishlis t or left in the cart. communications from marketing are carried out after and with the prior consent of the customer. In any and all cases, best-window.com.pt seeks to ensure that the information and data collected and used are suitable for the purposes described and do not constitute an invasion of the customer's privacy;
WHEN WE COLLECT DATA

Data is collected when there is a customer registration
at www.bestwindow.pt It is  www.bestwindow.com , subscription to the newsletter,
filling out the contact form, registering an order, sending
Partner or Human Resources Form or Request for a Quote, or
while browsing the store.

WHAT YOUR RIGHTS ARE AND HOW YOU CAN EXERCISE THEM


The holder of personal data has the right, at any time, to request the
access, rectification, opposition, export and/or deletion, as well as the
right not to be subject to automated decisions. The customer can exercise
any of these rights with BestWindow, through the submission of
an order sent to the email address geral@bestwindow.com , or
via CTT to the headquarters address (address of the headquarters). The customer can also file a complaint with the National Data Protection Commission
Data (CNPD).

DATA RETENTION

BestWindow is obliged to retain information for tax and
audits in accordance with current law. BestWindow stores your
data for 10 years due to specific requirements and practices inherent
The www.bestwindow.pt It is  www.bestwindow.com and its sector of activity,
or until the customer requests that they be deleted from the database
of data. The holder may, at any time, request to access, rectify
or delete your personal data by sending an email to geral@bestwindow.com . If the customer registers
at the www.bestwindow.pt It is  www.bestwindow.com can check, edit or
delete your personal information at any time from the area
of customer. At the customer's request, BestWindow may change certain
customer data associated with registered orders.

DATA SHARING

BestWindow does not give or sell any type of personal data to another
entity in addition to those necessary for the operation of the service. No
personal data will also be used for any other purpose without the
due consent of the holder. Any third party entity, with which
customer data may be shared, it is obliged to use it
exclusively as a way to ensure the proper functioning of your
service on behalf of BestWindow. BestWindow may also reveal
personally identifiable information under special circumstances, such as
such as when complying with court orders that require it or when
Certain actions violate the Terms and Conditions of the business.

TRANSFER IN SPECIAL CIRCUMSTANCES

If there is a sale, merger, consolidation, change in control
corporate, substantial transfer of assets, reorganization or liquidation
of BestWindow, your personal data will be part of the assets to be
transferred, naturally complying with the requirements and authorizations
legally required for its transmission. So, at our discretion,
We may transfer, sell or assign the information collected on this site
to one or more relevant parties.

COOKIES


BestWindow uses cookies on the website.
The cookies used do not collect information that identifies the
visitor, but rather about the way they interact with the store's website.
The data collected is used for statistical purposes, provision and
improving the service and user experience.

WHAT IS A COOKIE

A cookie consists of a small computer file, a tracker,
placed and read when, for example, consulting a website,
reading an email, installing or using a software or an application for mobile devices, regardless of the type of
equipment used (computer, smartphone, digital book reader,
video game console connected to the internet, etc.).
When you visit a website, cookies may send information
to the Internet user's browser and allow that browser to send
information to the originating site (for example, the session ID or choice of
a language).
Only the issuer of a cookie can read or change the information in it
contained.

WHAT ARE THE COOKIES USED ON THIS SITE FOR?


Operating cookies

These cookies are intended to allow or facilitate communication via
electronics (detection of connection errors, identification of points of
connection, website security...) or provide online communication services
at your express request (screen display preferences, memory
information entered into the forms, access to your account
user, etc.).
You cannot object to the use of these cookies.

Social cookies


These cookies aim to make the website more accessible and interactive, allowing you to
interact with social networks (Facebook, Twitter, LinkedIn, etc.).
These cookies may, in particular, process data relating to the amount
of content shared through social networks, to the fact of having a
account on a social network, tracking your browsing on different websites
Internet, etc. These features are based on third-party applications
integrated into our website. The social network that provides a certain button
application can identify you thanks to that button, even if you don't have it
used when consulting our website. In effect, this type of button
application may allow the social network in question to monitor your
navigation on our website, simply because your account on that network
social network is activated on your device (logged in) during your
navigation on our website.
We recommend that you consult the privacy protection policies of these
social networks, in order to become aware of the purposes of use,
namely advertising, and navigation information that
can collect with these application buttons. These protection policies
must, in particular, allow you to exercise your choices in relation to these
social networks, namely, the parameterization of their social accounts
use of each of these networks.
The use and placement of these cookies are conditioned on obtaining
your consent.

Advertising cookies

These cookies aim to improve the relevance of advertising and
content published on this website and on third-party media. When
we send promotional messages or publicize these types of messages,
Our purpose is to send you the most relevant advertisements and offers
possible, appropriate to their needs or truly susceptible
of interest to you.
These cookies may, in particular, process data relating to your
personal preferences, your interests in our products and/or
services, your consumption habits, etc. We can use tools to
automated processing to analyze or anticipate your preferences
personal and needs. The data processed in this context may be
from different sources and be reconciled: data from
our customer files, browsing data, data from
third parties, usage data about your vehicle, etc. These treatments can
result in the proposal of personalized content associated with your
personal preferences, such as personalized email offers, advertising
oriented, web content adapted to your preferences, etc. Per
For example, these treatments may result in us presenting you with a
advertising relating to an automobile segment that may be of your
preference (an SUV instead of a city car or vice versa). The utilization
of this type of tools is defined by applicable regulations as
a profile definition.
The use and placement of these cookies are conditioned on obtaining
your consent.

Audience measurement cookies

These cookies aim to analyze attendance and use
carried out in relation to the website in order to better understand how
This is used to improve your browsing experience.
These cookies may, in particular, process data relating to pages
visited, the periods during which the pages are visited, the
browser you use to visit these pages, etc.
The use and placement of these cookies are conditioned on obtaining
your consent.

HOW IS MY CONSENT ON COOKIES COLLECTED?

When visiting our website for the first time, you are asked to accept the
use of certain cookies, by displaying a
specific notification. By expressly accepting or continuing to
navigation on our website, you are consenting to the use of cookies on your
equipment.
We inform you that, in accordance with regulations, the cookies that
are intended to enable or facilitate communication or are necessary
the provision of a service requested by you are not subject to your
consent.

HOW CAN I MANAGE THE USE OF COOKIES?

How can you exercise your right to object?
If you want cookies not to be used and/or placed on your
equipment through this website, a refusal cookie will be placed
on your equipment, so that we can record the information that
objected to the use of cookies. If you delete this opt-out cookie, you will no longer
us be able to identify you as having refused the use of cookies.
It has several options for managing cookies, namely, you can
oppose their use and/or eliminate them.
Cookie management configurator
We provide you with a cookie management configurator to help you
allow you to manage the cookies used and/or placed on this website. A
At any time, if you click on the link below, you can access the
configurator and change your preferences, depending on the type of cookie in
cause.
YOU CAN MANAGE COOKIES HERE
Browser configuration
You can also manage the placement of cookies through your browser.
If most browsers are configured by default and accept the
installation of cookies, you can, if you wish, choose to accept
all cookies, always reject them or choose the ones you accept, in
sender function. You can also regularly delete cookies from your
equipment through your browser.
However, don't forget to configure all your browsers
various equipment (tablets, smartphones, computers...).
Each browser has a different way to manage cookies and their
preferences. This is described in your browser's help menu,
which will allow you to know how you can change your preferences regarding
of cookies. By way of example only:
– for Internet Explorer™: http://windows.microsoft.com/pt-pt/windows-
view/Block-or-allow-cookies ;
– for Safari™:  https://support.apple.com/pt-pt/safari ;
-for Chrome™: http://support.google.com/chrome/bin/answer.py?
hl=pt&hlrm=en&answer=95647 ;
– for Firefox™: http://support.mozilla.pt-PT/kb/ativar-desativar-cookies-
websites-use-monitor-preferences ;
– for Opera™: https://help.opera.com/en/latest/web-preferences/ .
Editor Opposition Modules
You can choose to disable certain third-party cookies by visiting
directly to the issuer's page. Like this:
– To disable Google Analytics cookies, go to
page: https://tools.google.com/dlpage/gaoptout?hl=en
– To disable intelliAd cookies, go to
page: https://login.intelliad.com/optout.php
– To disable Adobe cookies, go to
page: https://www.adobe.com/uk/privacy/opt-out.html
Opposition platforms
Several advertising professional platforms also offer you
the possibility of refusing or accepting cookies used by companies that
are members. These centralized mechanisms do not block the display of
advertisements, simply prevent the installation of cookies that
allow you to adapt ads based on your interests.
You can, for example, access the website www.youronlinechoices.com to prevent
the installation of these cookies on your device. This website is proposed by
digital advertising professionals gathered in the European association EDAA
(European Digital Advertising Alliance) and managed in France by Interactive
Advertising Bureau France.
This way, you can find out which companies are registered on this platform and which
give you the possibility to refuse or accept the cookies used by
these companies to adapt to your navigation information the
advertisements likely to be displayed on your
equipment: http://www.youronlinechoices.com/pt/your-ad-choices .
This European platform is shared by hundreds of professionals in the
advertising on the Internet and constitutes a centralized interface that allows you to
allows you to express your refusal or acceptance of cookies that may be
used to adapt advertising to your device's navigation
likely to be presented to you.

CLIENT SUPPORT

If you have any questions or concerns, please do not hesitate to contact us
via email geral@bestwindow.com ,
Please note that BestWindow reserves the right, at any time, to
update or review your privacy policy (described here) to adapt it
to legislative changes or other types of requirements, so
advises you to consult this document regularly for verification purposes
of possible changes.